Members of the NEO QI Hub Patient Advisory Council, individuals with firsthand experience living with diabetes, shared their perspectives and recommendations across a range of topics central to diabetes care, including communication, education, access to care, medication adherence, and patient engagement. Their insights reflect the real-world experiences of patients with diabetes and are intended to complement the evidence-based strategies presented throughout this toolkit.
Patient Perspectives
The following summaries organize the council's feedback by topic, offering practical, patient-informed recommendations to help practices deliver more personalized and effective diabetes care.
1: Continuous Glucose Monitoring (CGM)
Developed February 2026 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
2: GLP-1 Medication Adherence
Developed April 2025 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
3: Shared Medical Appointments
Developed May 2024 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
4: Appointment Reminders
Developed February 2024 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
5: Appointment No-Shows
Developed January 2024 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
6: Diabetes Self-Management Education and Support (DSMES)
Developed June 2025 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
7: Health Literacy
Developed August 2025 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
8: Team-Based Care
Developed April 2026 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
9: Social Drivers of Health (SDOH)
Developed October 2025 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.
10: Strengthening Community Resource Pathways and Patient Engagement
Developed December 2025 with input from members of the NEO QI Hub Patient Advisory Council to help health care teams provide more patient-centered diabetes care.